Served as an extended arm and advisors for a home healthcare startup

Home Served as an extended arm and advisors for a home healthcare startup

Client Background

The client is the one of the first full-fledged home healthcare companies in KSA

Business Problem

  • The client was in an ideation phase and wanted a partner who could advise and challenge them to come up with a strong strategy, business plan and operating model to open and launch the company
  • Post operational kickoff, the client wanted to develop an in-house home healthcare ERP system

Solution Overview

  • Acuvon worked closely with the founding and leadership teams of the parent company to finalize a strategy, business plan, and an operating model
    • Finalized strategy (including vision, mission, and values) post discussions and agreement with all major stakeholders by industry and financial analysis
    • Identified the key projects and timelines for each of them, to be taken up as part of implementing the finalized strategy
    • Designed the organizational structure both for a startup and matured stage
    • Built engagement models for all possible types of stakeholders like customers, doctors, suppliers, etc.
    • Created a comprehensive multiple phase launch plan for the business and assisted the client with the soft launch as well
  • Acuvon helped the client in gathering and finalizing the requirements to develop an in-house ERP system
    • Evaluated multiple existing home healthcare systems across the globe to build an overall understanding of the home healthcare systems space
    • Conducted stakeholder interviews both at the client site as well as with the identified experts from the healthcare industry
    • Gathered the collected information and created a Business Requirement Document (BRD)
    • Partnered with an IT vendor to prepare the first-level of Functional Requirement Document (FRD) out of the BRD finalized

Business Impact


Successful development of the company’s 5-year strategy including a business plan and an operating model


Development of Business Requirement Document (BRD) and an initial Functional Requirement Document (FRD) within 2 months from kickoff