Client Background

The client is the one of the first full-fledged home healthcare companies in KSA

Business Problem

• The client was in an ideation phase and wanted a partner who could advise and challenge them to come up with a strong strategy, business plan and operating model to open and launch the company
• Post operational kickoff, the client wanted to develop an in-house home healthcare ERP system

Solution Overview

• Acuvon worked closely with the founding and leadership teams of the parent company to finalize a strategy, business plan, and an operating model
  • Finalized strategy (including vision, mission, and values) post discussions and agreement with all major stakeholders by industry and financial analysis
  • Identified the key projects and timelines for each of them, to be taken up as part of implementing the finalized strategy
  • Designed the organizational structure both for a startup and matured stage
  • Built engagement models for all possible types of stakeholders like customers, doctors, suppliers, etc.
  • Created a comprehensive multiple phase launch plan for the business and assisted the client with the soft launch as well
• Acuvon helped the client in gathering and finalizing the requirements to develop an in-house ERP system
  • Evaluated multiple existing home healthcare systems across the globe to build an overall understanding of the home healthcare systems space
  • Conducted stakeholder interviews both at the client site as well as with the identified experts from the healthcare industry
  • Gathered the collected information and created a Business Requirement Document (BRD)
  • Partnered with an IT vendor to prepare the first-level of Functional Requirement Document (FRD) out of the BRD finalized